Cookie Policy

Sixth Sense Enterprises OPC Pvt Ltd ("Company," "we," "us," or "our") operates the Rivaa health performance platform ("Service"). This Cookie Policy explains how we use cookies and similar tracking technologies on our website and platform. This policy should be read in conjunction with our Privacy Policy, which provides additional information about how we collect, use, and protect your personal information.

By continuing to use our Service, you consent to our use of cookies and similar technologies as described in this policy. You have the right to manage your cookie preferences and can modify your browser settings to control how cookies are handled during your use of our platform.

Cookies are small text files that are stored on your device when you visit our website or use our platform. These files contain information that allows our website to recognise your browser and remember certain information about your preferences and activities. Cookies enable us to provide you with a more personalised and efficient experience when using our Service.

Similar technologies include web beacons, pixel tags, and local storage objects, which serve comparable functions to cookies in helping us understand how our Service is used and to improve your experience. Throughout this policy, references to cookies include these similar tracking technologies unless specifically noted otherwise.

Essential Cookies

These cookies are necessary for the basic functionality of our Service and cannot be disabled without affecting your ability to use the platform. They authenticate your login sessions via OTP, maintain your security settings, and ensure that core features such as health logging, body scan uploads, and WhatsApp integration operate correctly.

Performance and Analytics Cookies

These cookies help us understand how users interact with our Service by collecting information about page visits, feature usage, and user behaviour patterns. The information collected is typically aggregated and anonymised and is used to improve platform performance and the accuracy of our AI features.

Functional Cookies

These cookies enhance your experience by remembering your preferences and settings within our platform, such as your dashboard layout, measurement unit preferences, and language settings. They ensure you do not need to re-enter certain preferences on each visit.

Security Cookies

These cookies protect our Service and your account from unauthorised access and fraudulent activities. They help detect suspicious behaviour, prevent cross-site request forgery attacks, and maintain the integrity of your health data and account sessions.

Session Management

Cookies maintain your authenticated state while you use our platform, ensuring you remain logged in as you navigate between features. These cookies expire when you close your browser or log out of your account.

User Experience

We use cookies to remember your preferences and personalise your dashboard, ensuring a consistent experience across your visits to the platform.

Platform Performance Monitoring

We use cookies to collect technical information about how our Service performs on your device, including page load times and feature response rates. This helps us optimise our AI-powered health tracking tools.

Analytics and Improvement

We use cookies to gather insights about user behaviour patterns, popular features, and common workflows. This information guides our development priorities and helps us improve health tracking and AI query capabilities.

Our Service may include cookies from third-party service providers that support our platform operations. These external cookies are governed by the respective privacy policies of those providers.

AI API Integration

Third-party AI providers used for body scan analysis and WhatsApp AI interactions may use session-related cookies or tokens to facilitate secure and efficient processing of your health data.

Infrastructure Support

Cloud hosting (AWS), content delivery, and security services may set cookies to enable essential functions such as load balancing, DDoS protection, and global content distribution.

We work with reputable third-party providers who maintain appropriate data protection standards. We recommend reviewing their privacy policies to understand their specific cookie practices.

Browser Settings

Most modern browsers allow you to view, manage, and delete cookies through their settings menus. You can configure your browser to block all cookies, accept only certain types, or notify you when cookies are being set.

Disabling essential cookies may limit your ability to use core features of our Service, including authentication and health data logging. We recommend keeping essential cookies enabled for the best experience.

Session Cookies

Expire automatically when you close your browser or log out of our Service. These are used for authentication and active session management.

Persistent Cookies

Remain on your device for predetermined periods or until manually deleted. These store your preferences and settings to enhance your experience across multiple visits.

You can clear cookies at any time through your browser settings. Doing so will remove stored preferences and may require you to log in again and reconfigure certain settings.

If you have any questions about this Cookie Policy, please contact us:

Email

info@rivaa.ai

Company

Sixth Sense Enterprises OPC Pvt Ltd

India Office

4th Floor, Rectangle 1, Commercial Complex D Floor, Saket, New Delhi 110017, India